FAQs

What do I do if I receive my order and something is missing / incorrect / damaged?

Never accept pressed or opened parcels. If your package or product is damaged, save the box and merchandise and notify us immediately atĀ +923002010309. You can also message us on InstagramĀ (https://www.instagram.com/eracosskincare/).

 

How can I contact you?

Phone/WhatsApp: +923002010309.

Email: orders@eracos.net

Instagram: @eracosskincare

 

When will my order be shipped?

All orders are processed within 24 hours (Monday to Friday) and require 3-5 business days for delivery.

 

Where do you ship?

We currently ship everywhere across Pakistan.

 

What are your delivery charges?

Standard Delivery charges across Pakistan are Rs. 200.

We offer free shipping for orders over Rs. 2000!

 

Do your products have expiration dates?

12 months after opening the seal with 2-3 years shelf life.

 

Do you offer any discounts?

Eracos offers discounts on specific events and occasions. Furthermore, we have bundles offers on all our products.

Please stay updated on our social media for such updates!